Our IT outsourcing service takes a forward-looking and strategic approach to Managed Healthcare IT by applying standardized processes that enable reliable and predictable IT operations with a fixed monthly cost. This solution provides customers with knowledgeable resources and processes to help enhance application operability and transform IT operations. Decades of experience in healthcare has shown that even the most robust technology solution requires the right team of people and processes to maintain a positive customer experience.

The pace of technological changes can be overwhelming and our services will allow customers the affordability to maintain an advanced IT infrastructure, meet regulatory security requirements, and reduce risks. Our Healthcare Managed IT solutions include: Cloud Computing, Internet Service Management, Managed Network Services, Server and Storage Management, Desktop Support, Communications Solutions, Connectivity Solutions, Security Services, and Data Center Services.

ImageNet Healthcare Managed IT Services

  • Manage and monitor desktop computers, servers and networks
  • Install and manage servers, workstations and VoIP systems, clinical and non-clinical support
  • Install and manage security firewalls, provide HIPAA and Meaningful Use compliant security with audit trails
  • Provide and update virus, spam, and spyware protection
  • Install and manage Email Servers, client email services, secure access to email anywhere from any device and HIPAA compliant email archiving
  • Manage everything while hosting in our data centers, or in combination with hosting onsite, or third party data centers
  • Provide 24/7/365 Help Desk services
  • Provide mobile device management
  • Remote monitoring and management tools providing proactive infrastructure and applications monitoring
  • Data Center hosting, storage, backup and disaster recovery
  • Full IT infrastructure solutions at fixed monthly rates eliminating the need for hardware capital investments
  • Custom designed Service Level Agreements (SLA's)