How We Help Healthcare

Solution

A holistic approach to IT management, with the expertise to back it up.

Managed IT Services offers a best-fit IT solution to navigate the complexities of healthcare regulatory mandates and compliance.

• IT risk assessments are performed regularly to manage compliance and risk.
• IT policies and procedures fit to healthcare requirements and needs.
• VCIO partnerships to ensure you have an IT expert to guide you and provide an ongoing strategy to meet your needs.

Solution

Cybersecurity protocols that protect patient information

Patient information is at the forefront of cybersecurity concerns in healthcare. Managed IT services provides the line of defense your organization needs to protect your patient's data and your own with:

• Visibility and control of your endpoint devices across the organization.
• Cybersecurity governance to limit security vulnerabilities.
• Comprehensive network security.

Solution

Technology solutions to meet patient expectations

Technology solutions to meet patient expectations IT teams are scrambling to manage healthcare technology systems while supporting the growing demand for virtual care and information access. As healthcare moves more and more into the digital world, IT alignment and standardization are crucial to healthcare facilities' security and viability. Managed IT Services:

• Aligns your medical practice with the tools and technology you need to reach your patients.
• Provides a path to technology standardization across your organization.

Solution

Utilize the power of smart print security tools.

Securing patient data passing through a fleet of print devices today requires understanding where and how healthcare staff need to print. Managed Print Services implements secure printing policies and utilizes features like badge or Follow Me printing to ensure documents stay secure.

• Easy-to-deploy, secure solutions with complete visibility and control of your network printers, how users print to them, and audit capabilities in case of a breach.
• Automation allowing user self-service while limiting security vulnerabilities.
• Badge printing or print-and-release printing secures documents.

Solution

Update your print fleet and realize cost savings, improved productivity, and better efficiency throughout your document management.

Old print devices lack the security and workflow improvements that modern printers offer. An updated print fleet results in fewer printers needed, fewer maintenance calls, better print performance, and improved document workflows.

• Modern printers offer smart features like scan-to-email or scan-to-cloud.
• Improve document and device security with firmware updates and fewer security issues.

Solution

Help patients find the navigation and information they need in easy-to-use wayfinding stations.

• Easy-to-use digital displays in high traffic areas.
• Sensor technology like movement or distance sensors provides automated, informative content to visitors once they approach a wayfinding station or digital display.
• Wayfinding solutions help visitors navigate to the correct location.

Solution

Discover easy communication with Wallboard's content creation + publishing platform.

• One cohesive message for visitors or staff.
• Advertise new healthcare programs, remind visitors about social distancing, etc.
• With the push of a button, your message is shared across all your screens.

Solution

A secure patient portal provides access to forms and protects confidential data simultaneously.

A digital, secure patient portal means patients have access to new patient and billing forms, and your staff and leadership have secure access to your data from the clinic or from your home.

• Enable incoming patients to view and complete any necessary paperwork before their appointment.
• Automatic routing and approval routes documents to the appropriate person.
• Automated intake of supplemental physical records through a 1-click interface from your EMR.

Solution

• One unified interface for staff.
• Reporting capabilities to track volume and process timeframes across your organization, whether in the back office or patient facing.
• Ability to automate accession of records such as EOBs to patients, invoice detail to insurance or government organizations, and an audit trail to verify and validate all the information and routing.